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"Great Leaders Build Strong Relationships With Their Teams And Are Genuinely Interested In The Development Of Everyone On Their Team" 

Gifford Thomas

Bespoke Training packages

Training & Development for Teams and Leaders

At Heidi McShea Coaching & Consultancy, I offer tailored communication and leadership training designed to get your people - and your business - moving forward with purpose, clarity, and momentum.

I specialise in:

  • Team dynamics and leadership development

  • Written and verbal communication

  • Conflict resolution and active listening

  • Presentation skills and recruitment support

Whether your team is underperforming, experiencing high staff turnover, low morale, or consistent internal conflict, I help identify the root causes and build sustainable solutions that stick.

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Why This Training Works

This isn't just another generic leadership seminar. I bring a unique combination of practical tools and personal insight:

  • Certified in Coaching, DISC profiling, and Neuro-Linguistic Programming (NLP)

  • Proven track record training both teams and individual high performers

  • Deep experience helping leaders who feel overwhelmed or out of their depth

From real-time team workshops to 1:1 leadership coaching, I equip people at all levels with the skills to lead, communicate, and collaborate more effectively.

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Training That Transforms

If your team is showing signs of dysfunction - like:

  • High staff turnover

  • Frequent absenteeism or lateness

  • Conflict between team members

  • Low engagement or productivity

...then it's time to bring in structured support.

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I offer team training sessions that uncover what's not working, explore how to move forward, and create actionable, realistic next steps. But what sets me apart is the follow-through:
I don’t leave when the session ends.

I offer post-training coaching and feedback sessions with leaders to ensure real change happens where it matters most. Often, it's leadership that needs clarity, tools, or confidence to steer the team - and I'm here to support that growth.

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On-Demand Expertise

From improving communication and performance, to supporting with interviews, meetings, or culture resets - I'm ready to help.

Whether you're looking for a one-off training session or an ongoing development partner, let's start a conversation about what your people need to thrive.

Why Employ Me?

A Personalised, People-Centric Approach to Training 

 

​People-Centric, High-Impact Training for Leaders & Teams

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No two individuals - or teams - are the same. That’s why every training I deliver is completely tailored to the people in the room and the results you want to achieve.

With a people-first approach, I create leadership and team development experiences that are practical, adaptive, and transformative. Whether you're aiming to resolve conflict, enhance communication, build strong team dynamics, or support high performers, I’ll help you get the best from your people and move your business forward - productively and sustainably.

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How It Works: Personalised from the Start

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1. Defining Your Goals Together
It all begins with a collaborative conversation. We’ll identify:

  • The results you need to see

  • The people involved

  • Your timeline and budget

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Whether you’re looking for a half-day, full-day, or a series of shorter sessions, the training will be designed around what works for you.

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2. Profiling for Deeper Insight


Before any session takes place, I profile each participant using tools like DISC and NLP-based frameworks.


You’ll receive a clear, easy-to-digest report that highlights individual communication styles, behaviours, and potential team dynamics. This allows me to communicate effectively with each person during the training and tailor the experience to engage every participant.

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3. Training That Makes Sense for Your People


Training can be delivered:

  • In-person (recommended for best results)

  • Virtually (via Microsoft Teams)

  • In full-day, half-day, or modular bite-sized formats

Expect a mix of interactive content, role play, discussion, and practical application - no passive PowerPoint marathons.

Beyond the Day: Ongoing Coaching & Leadership Support

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What truly sets this apart is the follow-up process, especially for leaders. After the training:

  • Leaders (individually or in small groups) join a scheduled coaching call

  • We review my findings from the session

  • Discuss how things have progressed

  • Explore any concerns, blind spots, or pain points

  • Address leadership behaviours that might be unintentionally destructive or holding the team back

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Together, we make small, strategic changes that lead to lasting results - because true transformation doesn’t stop when the workshop ends.

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When Should You Call Me?

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If you're noticing:

  • High staff turnover or low morale

  • Increased absenteeism or lateness

  • Poor team communication or unresolved conflict

  • Struggling managers or unclear leadership

  • Missed goals and unclear accountability

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It’s time to invest in training that uncovers the “why”, provides the “how”, and builds a roadmap forward - with support that doesn’t disappear the moment the room clears.

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What I Can Help With

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  • Team dynamics & leadership development

  • Conflict resolution & feedback conversations

  • Verbal & written communication

  • Active listening & presentation skills

  • Recruitment support & interview facilitation

  • Meeting culture & management

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I don’t believe in one-size-fits-all. I believe in real conversations, tailored training, and helping good teams become great ones - starting from the top and working through the whole system.

Let’s talk about what’s possible for your people.

Contact me today so we can create a Bespoke Training Package for your company

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